Answers for KiwiAir

Hi all,

Here are the answers for the KiwiAir reading practice we did in class.

1. What is the purpose of this reading? The purpose is to …

- the purpose of the reading is inform potential employees how the recruitment process for KiwiAir flight attendants works 

2. For whom is this reading intended?

                        - for those looking for a flight attendant job

3. What is the main idea of the reading?

            - There are certain steps and training you need to take in order to be hired by Kiwi Air as a flight attendant.

4. a. In paragraph 1, recruitment means           the act of hiring new employees

               b. In paragraph 4, recruitment pool means          a group who may be suitable for future employment

5. What happens after you submit your application?

                  - the Kiwi Air HR Services Team reviews the details you have provided

6. Who is chosen to progress to the next stage of the recruitment process?

               - candidates whose details closely match the requirements of the position

7. Answer the question. If the question is False, correct the statement.

             Potential candidates have to wait months to attend Walk-in-day.              TRUE      FALSE

                                    This could occur after  several weeks or months.

8. What happens with the candidates who did well on the Walk-in-day?

                        - they are notified within 10 days and invited to attend an Assessment Centre

9. Are all applicants who have successfully completed the Assessment Centre stage hired to be Flight Attendants? Explain. AS DISCUSSED IN CLASS, BOTH ARE ACCEPTABLE IN THIS CASE BECAUSE I DID NOT MAKE A CLEAR QUESTION.

NO

Candidates have to attend a full interview before a decision is made on whether to extend an offer of employment.

At times, there may not be a need to recruit for Flight Attendant positions. However, the company continuously maintains a ‘recruitment pool’ of those who have completed the Assessment Centre Stage.

10. Answer the question. If he question is False, correct the statement.

If a candidate is unsuccessful, he or she may apply again 12 months from the time of the first application.                  TRUE              FALSE

If a candidate is unsuccessful, he or she may apply again 12 months from the date their application was declined, or rejected.

 11. What kind of things are trainees taught at the Inflight Services Training Centre?

            - emergency procedures, customer care and service delivery, and equipment knowledge.

12. Write out the steps for the recruitment process:

Candidates go online to complete their (initial) application(s).

Suitable candidates are then invited to come to a Walk-In Day.

After having satisfactorily completed a swimming test, successful candidates will then go to an Assessment Centre.

Kiwi Air then asks for verbal references and candidates are required to undergo a medical check.

If there is no immediate need for flight attendants, successful candidates are put into a recruitment pool.

When the need arises, these candidates will then be given a full interview, after which they may be offered a job.

On starting the job, a 5-week training programme is given which includes how to look after passengers and what to do in an emergency.